84 Charing Cross Road–read it and love it

84 Charing Cross Road

By Helene Hanff

Published 1970

Read Jan 2026

In 1949 Helene Hanff wanted to obtain a “good” used copy of all the books recommended by Sir Arthur Quiller-Couch, a Cambridge don whose volume of lectures she had devoured.  She couldn’t find anything satisfactory in her hometown of New York City.   The available books were too worn and/or miserable for a collection she wanted to create.   She saw an ad for Marks and Co, an antiquarian bookseller located at 84 Charing Cross Road in London.  She wrote an inquiry to them which was answered by Frank Doel, the store’s chief buyer.  Thus began a nearly twenty-year correspondence between these two individuals.  After Doel died in 1968, and with permission of the family and company, she decided to publish a book of their correspondence.  And that’s all the book contains—the various letters written by Helene, Frank, his wife, and later his children. It’s a fascinating, short (97 pages), and fun read. 

The book was later adapted for live television drama by the BBC, for the stage and finally as a movie. 

This essay has yet to reveal the impact it had on this reader nor on those who have experienced the adapted works for the BBC, for the stage, and the movie.  Helene’s letters show her to be demanding, exacting, witty, and generous.  Frank’s letters show him to be the professional he is who is drawn into friendship with Helene as she reveals the attributes just announced.  The correspondence covered the war and post-war years when the UK was under severe rationing of food stuff.  Helene’s care packages of canned meats, candies, and dried eggs were shared by the staff and endeared her to them.  Frank’s wife begins writing to her as well and even sends her a beautiful tablecloth made by her elderly neighbor who also benefits from Helene’s generosity.

This book reminded this reader of her fondness for epistolary books, this one non-fiction, and led to reading yet another epistolary book which will be covered in this site in due time.  It also led this reader to immediately obtain a copy of Q’s Legacy, which will be covered in a separate essay. 

It’s absolutely no wonder that this slim volume is a classic that meets the definition of still being read 50+ years after its publication and is beloved by those who read it.  This reader was not surprised to learn that some of the reviewers on Amazon indicate they have copies not only of the book but also of the play and screen play.  It is a book that left a mark on this reader for providing an insight into the life and minds of real people living through the same real war and post-war time in two different countries who experienced the war so differently.

I found a wonderful quote on Stuckinabook’s blog:  “Amongst those of us who write or read book blogs, there are two varieties: those who love Helene Hanff’s 84, Charing Cross Road, and those who have yet to read it.”  (1).  Well said.   

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